A poor welding of the getter to cause the getter come off problem inside of the stainless steel insulated water bottle to cause your thermos flask stopped working, you can hear a suspect sound when shaking your stainless steel hydro flask, it’s quality defect of manufacturing that you can require a refund or replacement from the stainless steel flask manufacturer where your bought it; A dent when you drop the bottle to the floor by accidentally could make the double walls have contact to damage the vacuum insulation of the stainless steel flask bottle especially the dent is big, it could be your problem to take the responsibility or it could be the design failure which has no enough protection of the bottle to cause the dent damage easily happen, that you can leave your question here to get our technique support or contact us directly to get a answer what kind of protection should a stainless steel bottle has.
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